Credits: 3 Offered: Spring 2
This course is an introduction to understanding the competencies, roles, and responsibilities of public health and health managers. Health organizations, which are complex and changing in response to community needs and changing environments. The skills required to establish and maintain organizational culture and organizational change, talent and team management. Through readings, class discussion, and analysis of case studies, you will explore and identify key management and leadership challenges affecting public health and health; formulate and evaluate alternative solutions to problems; and learn to present your analysis of managerial plans and proposals, orally and in writing. The course will emphasize skill development in the management of mission, strategy, operations, and the business aspects of health organizations.
Credits: 3 Offered: Spring 2
Financial statements enable managers to evaluate the performance of an organization and assess its financial position. Budgets, based on forecasts, take the form of projected statements and serve as an important managerial tool for planning and control purposes. This course provides an introduction the accounting, budgeting and financial reporting techniques commonly used in the health care and not-for-profit environment. Emphasis is placed on enabling students to become comfortable with financial analysis, budgets and commonly-used financial terminology so that they can effectively address financial matters they will encounter in leadership roles in health care and not-for-profit organizations. Cross listed with MPH 0107
Credits: 3 Offered: Spring 2
The COVID-19 pandemic that has gripped the world since December 2019 has illustrated in stark terms how public health policy permeates our daily lives and its critical importance to the functioning of society. But the pandemic has also exposed underlying tensions and value disagreements that pervade public health policymaking and make it a political rather than purely technical undertaking. This course examines major political, institutional and managerial factors that shape public health decision-making and the effect that policy decisions have on population health.
Credits: 3 Offered: Spring 2
This course is designed to provide an understanding of the analytical methods health care managers and executives need to critically interpret the findings of comparative effectiveness studies and touse hospital-derived data for assessing and improving quality of care and process performance. The course structure contains four overarching topics:
Biostatistical and epidemiological methods for comparative effectiveness research
Statistical process control
The scope and limits of evidence-based medicine
Hospital-based and public sources of health care data
Through selected readings, case studies, problem-solving assignments, on-line self-study components, and lecture presentations and discussions, you will develop a conceptual understanding of the principles and analytical tools necessaryto become a critical reader of health services research literature. This will enable you to identify and adopt best practices for your institution. Moreover, it will give you the analytical skills needed for guiding quality improvement projects effectively.
Credits: 3 Offered: Spring 2
This course provides students with an understanding of what makes an exceptional leader. This course explores and builds competencies in leadership, management, ethical behavior and professionalism in health care. Over the 12-weeks, students will be exposed to leadership and management theories, critical leadership behaviors which shape culture and the key skills required for leadership and management development. Students will also explore the intersection of leadership authenticity and ethical behavior as well as professionalism in health care. Students will learn from real world case studies and experiences faced by health care leaders every day.
Credits: 3 Offered: Spring 2
This course examines the role of marketing in various healthcare settings. With an emphasis on the perspective of the consumer, students will gain the tools to effectively complete tasks such as market research, understand the role of segmentation in the current market, and master a number of marketing-communications strategies. Additional core topics will include, but not be limited to, Branding (and creative implementation), PR and Crisis Management, Advertising, Digital Marketing, Social Media, Content Marketing, Physician Marketing
Credits: 0.5 Offered: Spring 2
This workshop focuses on sharpening your fundamental communication skills. By starting with defining your audience and crafting your message, you will be able to practice and apply a fundamental method that will work well to improve your verbal and written communication in interprofessional team settings. Whether you're delivering the results of a project, explaining data analysis, discussing management problems, this course will give you steadfast tools to be an effective communicator.
Credits: 0.5 Offered: Spring 2
This course will primarily cover the following intermediate-level excel topics: Data Consolidation/Cleanup, Shift-Payroll-Scheduling, Revenue, Expense, and Loss Analysis (+pivot tables), Quality Improvement (QI) Initiatives, Creating Dashboards (and reports for clinical decisions), and Inventory Management. As a prerequisite to this course, you would need to have a good working knowledge of the basics of Excel functions. If you do not have this level of familiarity, then contact the program director to discuss options
Credits: 1 Offered: Spring 2
The goals of this course are to provide an opportunity for application of Project Management Principles to the actual conduct of a project in your current work life, as well as provide a bridge to help prepare for the CAPM or PMP certification. The interactive sessions will focus on Project Selection Criteria, "In Brief Workshops," Calendar, Objectives, Assignments, Network Diagrams, Risk Planning, Earned Value Management, and Progress Reports (Close-out).
Credits: 0.5 Offered: Spring 2
Emotional Intelligence (EQ) is often touted as a predictor of success in life. While it isn't the sole predictor of human performance and development potential, it is proven to be a key indicator. Thankfully, EQ is not static. One can develop greater emotional intelligence over time in targeted ways.
This course will:
define EQ
demonstrate its effectiveness
explore the dimensions of EQ
investigate how you can develop your EQ in areas important to you.to you.
As part of this course, you will be asked to take the EQ-I 2.0 assessment. The assessment offers personalized insights into your interactions between you and the environment you operate in. It will help you establish targeted ways to develop your own EQ potentially leading to increased performance, better relationships and opening leadership opportunities.
Credits: 2 Offered: Spring 2
Participants will have the opportunity to work on a health care improvement project addressing an important management problem faced in either their employer’s organization or in another host institution. This action learning project will enable the application and integration of Lean principles and course material into a coherent response and potential solution(s) to an actual healthcare delivery issue. These projects will form a repository of knowledge that program cohort peers can use to learn from and share. Must have 36 or more credit completed. Registration requires prior approval from the program director.
Credits: 1-3 Offered: Spring 2
The MHA administrative internship consists of collaboration between the student, a site supervisor/preceptor, faculty advisor and Program Director. The internship provides students the opportunity to demonstrate mastery of lessons learned in coursework and apply to an administrative fieldwork setting relevant to a student’s area of interest in health care delivery management. Registration requires prior approval from the program director.