Credits: 3 Offered: Spring
This course is an introduction to understanding; the competencies, roles and responsibilities of public health and health managers; health organizations, which are complex and changing in response to community needs and to changing environments; the skills required to establish and maintain organizational culture and organizational change; and talent and team management. Through readings, class discussion and the analysis of case studies, students, will have an opportunity to explore and identify key management and leadership challenges impacting public health and health; formulate and evaluate alternative solutions to problems; learn verbally and in writing to present analysis of managerial plans and proposals. The course will emphasize skill development in the management of mission, strategy, operations and the business aspects of health organizations.
Credits: 3 Offered: Spring
Human resource management in health organizations and the relationship between HR, organizational strategy, and organizational behavior is the focus of this course. We will analyze human work behavior at the individual, interpersonal, team and organizational levels. Included are topics such as motivation, communication, group and team dynamics, leadership, decision-making, job and organization design, conflict management, organizational culture and identity, and organizational change. We will apply organizational behavior theory and explore the factors that affect behavior, performance, and job satisfaction of people working in organizations. The objectives of the course will be to understand the characteristics and processes of work organizations; to successfully develop management skills; to apply the skills of management and impact organizational behavior and performance. Cross listed with MPH 0111
Credits: 3 Offered: Spring
The intent of this course is to train future public health practitioners on the economic and political questions that emerge in the process of developing health systems. The various sessions during the course will review core economic principles applied to the role of governments, the private sector and the competitive marketplace. The course will provide an overview of traditional microeconomic theory and practice as applied to demand, supply, competition, monopoly, and social welfare. It will drill down on topics such as role of governments, private sector, market competition, government failure and market failure. Special sessions will be devoted to topics on clinical services, non-clinical services, the health care workforce, health financing, the health related manufacturing sectors (pharmaceuticals, medical technology and information technology) and leadership/health management. Special attention will be paid to the implication of the Covid 19 crisis for the economic function and performance of health care system and its major components. The major course output will be guided, semester-long exercises in analyzing and developing strategic development plans from a public health professional's perspective to guide political and economic decision making. The focus on health systems is a concrete means to understand the more general competencies involved in the application of economic analysis, which include political, financial, technical and organizational skills. The course will link to the ongoing health care reform debate to help participants understand the underlying economic issues raised by the reforms. Cross listed with MPH 0105
Credits: 3 Offered: Spring
This course covers the modern application of information technology that is critical to supporting operational knowledge in managing health care delivery organizations. Health care decision-makers have to meet head-on the dynamic challenges of health care delivery quality, cost, access, and regulatory control. This course integrates healthcare information systems as integral to quality initiatives including measurement of systems inputs, processes, and outputs with special emphasis on systems outcomes research and organizational accountability to various stakeholders, not the least of which is government regulators.
Credits: 3 Offered: Spring
The COVID-19 pandemic that has gripped the world since December 2019 has illustrated in stark terms how public health policy permeates our daily lives and its critical importance to the functioning of society. But the pandemic has also exposed underlying tensions and value disagreements that pervade public health policymaking and make it a political rather than purely technical undertaking. This course examines major political, institutional and managerial factors that shape public health decision-making and the effect that policy decisions have on population health.
Credits: 3 Offered: Spring
This course will enable you to probe the Public Health and Community/Population-Based Approach and address the core principles and functions of public health, including how this approach differs from acute care medicine, and how public functions are institutionalized in the US health care system. The course will focus upon arguments and evidence that the health status of populations is shaped not by medical care and health care policy but rather by basic social conditions that often correlate closely with class, race, and ethnicity. Interrelated topics include: status and stress; social isolation and community engagement; complex socio-clinical conditions (mental illness, HIV, substance abuse, homelessness); promotion of healthy behaviors; and the role of the ACA in advancing public health. Cross listed with MPH 0120
Credits: 0.5 Offered: Spring
This semester skills building workshops will focus on Effective Teams. These intensive short training courses will immerse students in additional skill set areas necessary to become highly functioning and effective managers. The 5 areas of training focus will complement the substantive curriculum of the program and focus on: project management methods, Excel and SAS essentials for managers, giving professional presentations, effective time management, and creating and managing functional teams (collaboration). Students will receive expert instruction on best methods/practices related to health care delivery, practice those methods in active small group settings, and share lessons learned in each of these areas. Students will be expected to actively participate in case studies and complete a project for each short course/module.
Credits: 0.5 Offered: Spring
Effectiveness
This semester skills building workshops will focus on Effective Teams. These intensive short training courses will immerse students in additional skill set areas necessary to become highly functioning and effective managers. The 5 areas of training focus will complement the substantive curriculum of the program and focus on: project management methods, Excel and SAS essentials for managers, giving professional presentations, effective time management, and creating and managing functional teams (collaboration). Students will receive expert instruction on best methods/practices related to health care delivery, practice those methods in active small group settings, and share lessons learned in each of these areas. Students will be expected to actively participate in case studies and complete a project for each short course/module.
Credits: 0.5 Offered: Spring
This intensive training focuses on the processes and methods for managing professional team-based conflict toward improving team performance, maintaining personal well-being, and creating productive outcomes/results. Participants in this session will actively work through illustrations and cases in small group exercises to practice the skills and develop more effective methods.
Credits: 0.5 Offered: Spring
This course will teach you the core building blocks of statistical analysis for health care informatics - types of variables, common distributions, and basic hypothesis testing are key. It will enable you to take a data set describe its keys features and run some vital basic analyses. The course is a pre-requisite to the MHA 2001 course on Quantitative and Analytical Methods for Decision-Making.
Credits: 1 Offered: Spring
This course combines essential statistical analysis techniques with intermediate-level Excel skills tailored for health care administration. It covers the foundational elements of statistics, including variable types, common distributions, and basic hypothesis testing, enabling you to analyze and describe key features of data sets. Additionally, the course delves into vital Excel functions for health care administrators, such as data consolidation and cleanup, payroll scheduling, revenue and expense analysis, quality improvement initiatives, dashboard creation, and inventory management. A solid working knowledge of basic Excel functions is required; if you need to enhance your Excel skills, contact the program director to explore options. MHA 5017 serves as a prerequisite for MHA 2001: Quantitative and Analytical Methods for Decision-Making
Credits: 1-3 Offered: Spring
The MHA administrative internship consists of collaboration between the student, a site supervisor/preceptor, faculty advisor and Program Director. The internship provides students the opportunity to demonstrate mastery of lessons learned in coursework and apply to an administrative fieldwork setting relevant to a student’s area of interest in health care delivery management. Not open to first trimester (new) students. Registration requires prior approval from the program director.
Credits: 2 Offered: Fall
This course will explore the roles and structures of medical centers, physicians, patients, insurance companies, pharmaceutical companies, device manufacturers, Medicare/Medicaid and accountable care organizations. The history and future directions of health systems will be discussed as well as legal and ethical issues and national policies and procedures such as the HIP AA and the IRB. Advantages and limitations of this system including a comparison of its quality, cost and accessibility with other systems worldwide will be explored.
Credits: 3 Offered: Fall
Designed for experienced managers in a health care or related organizations, this course is an opportunity to learn how to transform organizational knowledge into a strategic management system. We will examine the uses of external environmental analysis, organizational assessment, practical research, data collection and leadership principles as the basis for the creation of strategic management and leadership tools. We will focus on the analytical dimensions of strategic thinking and planning to ensure you are exposed to the technical and conceptual elements of strategy.
Credits: 3 Offered: Fall
The intent of this course is to train future public health practitioners on the economic and political questions that emerge in the process of developing health systems. The various sessions during the course will review core economic principles applied to the role of governments, the private sector and the competitive marketplace. The course will provide an overview of traditional microeconomic theory and practice as applied to demand, supply, competition, monopoly, and social welfare. It will drill down on topics such as role of governments, private sector, market competition, government failure and market failure. Special sessions will be devoted to topics on clinical services, non-clinical services, the health care workforce, health financing, the health related manufacturing sectors (pharmaceuticals, medical technology and information technology) and leadership/health management. Students who successfully complete this course will be able to: ‚1). Analyze the key policy and public health challenges faced by the US and other health care systems using economic principles, market analysis and health policy formulation ‚2). Design key policy recommendations to address some of the public health challenges faced by vulnerable population groups that are consistent with underlying economic principles economic principles, market analysis and health policy formulation ‚3). Apply the principles of economic evaluation to selected problems in the health sector and health industry verticals. The major course output will be guided, semester-long exercises in analyzing and developing strategic development plans from a public health professional’s perspective to guide political and economic decision making. The focus on health systems is a concrete means to understand the more general competencies involved in the application of economic analysis, which include political, financial, technical and organizational skills.
Credits: 3 Offered: Fall
Financial statements enable managers to evaluate the performance of an organization and assess its financial position. Budgets, based on forecasts, take the form of projected statements and serve as an important managerial tool for planning and control purposes. This course provides an introduction the accounting, budgeting and financial reporting techniques commonly used in the health care and not-for-profit environment. Emphasis is placed on enabling students to become comfortable with financial analysis, budgets and commonly-used financial terminology so that they can effectively address financial matters they will encounter in leadership roles in health care and not-for-profit organizations.
Credits: 2 Offered: Fall
This active workshop-styled course will showcase effective methods to measure, analyze and improve project management and process controls in health care delivery using Project Management (PM) tools and principles and their application to various health care scenarios. Students will be expected to actively participate in case studies and apply the PM tools and methods to achieve gains in effectiveness and efficiency in processes leading to greater optimization.
Credits: 2 Offered: Fall
This comprehensive course is designed to provide students with an in-depth understanding of professionalism and ethics within healthcare administration. Students will explore a wide range of topics, from foundational ethical theories to practical applications in real-world scenarios, preparing them to navigate the complexities of healthcare leadership with integrity and competence. This course prepares healthcare administration students to lead with ethical integrity, professional acumen, and cultural competence, ensuring high standards of care and administration in their careers.
Credits: 2 Offered: Fall
ONLY OPEN to students in the Masters Health Care Administration Program This intensive seminar focuses on the central elements that ensure quality throughout health care delivery systems and organizations. These elements include: 1) An examination of patient safety management 2) Quality improvement concepts and innovations 3) The clinical microsystems approach to value and quality improvement. The seminar will allow course colleagues, faculty, and prominent guest speakers to network and collaborate. There will also be another interactive session on personal leadership development.
Credits: 3 Offered: Fall
This course will enable you to probe the Public Health and Community/Population-Based Approach and address the core principles and functions of public health, including how this approach differs from acute care medicine, and how public functions are institutionalized in the US health care system. The course will focus upon arguments and evidence that the health status of populations is shaped not by medical care and health care policy but rather by basic social conditions that often correlate closely with class, race, and ethnicity. Interrelated topics include: status and stress; social isolation and community engagement; complex socio-clinical conditions (mental illness, HIV, substance abuse, homelessness); promotion of healthy behaviors; and the role of the ACA in advancing public health
Credits: 3 Offered: Fall
At a strategic level, this interactive course will enable participants to: Learn the pillars of effective communication and marketing for health care delivery systems Understand how digital tools are affecting communication and marketing across the health care sector and related industries Recognize and understand the connections between effective communication and strategic management of health care delivery Enhance communication and marketing strategies to improve branding, core functions, and heath care quality, and Define and build elements of strategic communication and marketing plans.
Credits: 0.5 Offered: Fall
This semester skills building workshops will focus on Effective Teams. These intensive short training courses will immerse students in additional skill set areas necessary to become highly functioning and effective managers. The 5 areas of training focus will complement the substantive curriculum of the program and focus on: project management methods, Excel and SAS essentials for managers, giving professional presentations, effective time management, and creating and managing functional teams (collaboration). Students will receive expert instruction on best methods/practices related to health care delivery, practice those methods in active small group settings, and share lessons learned in each of these areas. Students will be expected to actively participate in case studies and complete a project for each short course/module.
Credits: 0.5 Offered: Fall
This semester skills building workshops will focus on Effective Teams. These intensive short training courses will immerse students in additional skill set areas necessary to become highly functioning and effective managers. The 5 areas of training focus will complement the substantive curriculum of the program and focus on: project management methods, Excel and SAS essentials for managers, giving professional presentations, effective time management, and creating and managing functional teams (collaboration). Students will receive expert instruction on best methods/practices related to health care delivery, practice those methods in active small group settings, and share lessons learned in each of these areas. Students will be expected to actively participate in case studies and complete a project for each short course/module.
Credits: 0.5 Offered: Fall
This semester skills building workshops will focus on Effective Teams. These intensive short training courses will immerse students in additional skill set areas necessary to become highly functioning and effective managers. The areas of training focus will complement the substantive curriculum of the program and focus on: project management methods, Excel and SAS essentials for managers, giving professional presentations, effective time management, and creating and managing functional teams (collaboration). Students will receive expert instruction on best methods/practices related to health care delivery, practice those methods in active small group settings, and share lessons learned in each of these areas. Students will be expected to actively participate in case studies and complete a project for each short course/module.
Credits: 0.5 Offered: Fall
This course addresses the features of Microsoft’s Project application, which is specifically designed to address the needs of project managers in professional environments. This course is intended for students who have at least some prior knowledge of project management procedures and practices. It is intended to support you in applying this knowledge through the use of Microsoft Project as a project management tool. The primary course topics include: Fundamentals, New Project Schedules, Task Types, Effort-Driven Scheduling, & Task Constraints, Working with Resources, Managing the Project Schedule, Reporting
Credits: 2 Offered: Fall
Participants will have the opportunity to work on a health care improvement project addressing an important management problem faced in either their employer’s organization or in another host institution. This action learning project will enable the application and integration of Lean principles and course material into a coherent response and potential solution(s) to an actual healthcare delivery issue. These projects will form a repository of knowledge that program cohort peers can use to learn from and share. Must have 36 or more credit completed. Registration requires prior approval from the program director.
Credits: 1-3 Offered: Fall
The MHA administrative internship consists of collaboration between the student, a site supervisor/preceptor, faculty advisor and Program Director. The internship provides students the opportunity to demonstrate mastery of lessons learned in coursework and apply to an administrative fieldwork setting relevant to a student’s area of interest in health care delivery management. Not open to first trimester (new) students. Registration requires prior approval from the program director.
Credits: 3 Offered: Spring 2
This course is an introduction to understanding the competencies, roles, and responsibilities of public health and health managers. Health organizations, which are complex and changing in response to community needs and changing environments. The skills required to establish and maintain organizational culture and organizational change, talent and team management. Through readings, class discussion, and analysis of case studies, you will explore and identify key management and leadership challenges affecting public health and health; formulate and evaluate alternative solutions to problems; and learn to present your analysis of managerial plans and proposals, orally and in writing. The course will emphasize skill development in the management of mission, strategy, operations, and the business aspects of health organizations.
Credits: 3 Offered: Spring 2
Financial statements enable managers to evaluate the performance of an organization and assess its financial position. Budgets, based on forecasts, take the form of projected statements and serve as an important managerial tool for planning and control purposes. This course provides an introduction the accounting, budgeting and financial reporting techniques commonly used in the health care and not-for-profit environment. Emphasis is placed on enabling students to become comfortable with financial analysis, budgets and commonly-used financial terminology so that they can effectively address financial matters they will encounter in leadership roles in health care and not-for-profit organizations. Cross listed with MPH 0107
Credits: 3 Offered: Spring 2
The COVID-19 pandemic that has gripped the world since December 2019 has illustrated in stark terms how public health policy permeates our daily lives and its critical importance to the functioning of society. But the pandemic has also exposed underlying tensions and value disagreements that pervade public health policymaking and make it a political rather than purely technical undertaking. This course examines major political, institutional and managerial factors that shape public health decision-making and the effect that policy decisions have on population health.
Credits: 3 Offered: Spring 2
This course is designed to provide an understanding of the analytical methods health care managers and executives need to critically interpret the findings of comparative effectiveness studies and touse hospital-derived data for assessing and improving quality of care and process performance. The course structure contains four overarching topics:
Biostatistical and epidemiological methods for comparative effectiveness research
Statistical process control
The scope and limits of evidence-based medicine
Hospital-based and public sources of health care data
Through selected readings, case studies, problem-solving assignments, on-line self-study components, and lecture presentations and discussions, you will develop a conceptual understanding of the principles and analytical tools necessaryto become a critical reader of health services research literature. This will enable you to identify and adopt best practices for your institution. Moreover, it will give you the analytical skills needed for guiding quality improvement projects effectively.
Credits: 3 Offered: Spring 2
This course provides students with an understanding of what makes an exceptional leader. This course explores and builds competencies in leadership, management, ethical behavior and professionalism in health care. Over the 12-weeks, students will be exposed to leadership and management theories, critical leadership behaviors which shape culture and the key skills required for leadership and management development. Students will also explore the intersection of leadership authenticity and ethical behavior as well as professionalism in health care. Students will learn from real world case studies and experiences faced by health care leaders every day.
Credits: 3 Offered: Spring 2
This course examines the role of marketing in various healthcare settings. With an emphasis on the perspective of the consumer, students will gain the tools to effectively complete tasks such as market research, understand the role of segmentation in the current market, and master a number of marketing-communications strategies. Additional core topics will include, but not be limited to, Branding (and creative implementation), PR and Crisis Management, Advertising, Digital Marketing, Social Media, Content Marketing, Physician Marketing
Credits: 0.5 Offered: Spring 2
This workshop focuses on sharpening your fundamental communication skills. By starting with defining your audience and crafting your message, you will be able to practice and apply a fundamental method that will work well to improve your verbal and written communication in interprofessional team settings. Whether you're delivering the results of a project, explaining data analysis, discussing management problems, this course will give you steadfast tools to be an effective communicator.
Credits: 0.5 Offered: Spring 2
This course will primarily cover the following intermediate-level excel topics: Data Consolidation/Cleanup, Shift-Payroll-Scheduling, Revenue, Expense, and Loss Analysis (+pivot tables), Quality Improvement (QI) Initiatives, Creating Dashboards (and reports for clinical decisions), and Inventory Management. As a prerequisite to this course, you would need to have a good working knowledge of the basics of Excel functions. If you do not have this level of familiarity, then contact the program director to discuss options
Credits: 1 Offered: Spring 2
The goals of this course are to provide an opportunity for application of Project Management Principles to the actual conduct of a project in your current work life, as well as provide a bridge to help prepare for the CAPM or PMP certification. The interactive sessions will focus on Project Selection Criteria, "In Brief Workshops," Calendar, Objectives, Assignments, Network Diagrams, Risk Planning, Earned Value Management, and Progress Reports (Close-out).
Credits: 0.5 Offered: Spring 2
Emotional Intelligence (EQ) is often touted as a predictor of success in life. While it isn't the sole predictor of human performance and development potential, it is proven to be a key indicator. Thankfully, EQ is not static. One can develop greater emotional intelligence over time in targeted ways.
This course will:
define EQ
demonstrate its effectiveness
explore the dimensions of EQ
investigate how you can develop your EQ in areas important to you.to you.
As part of this course, you will be asked to take the EQ-I 2.0 assessment. The assessment offers personalized insights into your interactions between you and the environment you operate in. It will help you establish targeted ways to develop your own EQ potentially leading to increased performance, better relationships and opening leadership opportunities.
Credits: 2 Offered: Spring 2
Participants will have the opportunity to work on a health care improvement project addressing an important management problem faced in either their employer’s organization or in another host institution. This action learning project will enable the application and integration of Lean principles and course material into a coherent response and potential solution(s) to an actual healthcare delivery issue. These projects will form a repository of knowledge that program cohort peers can use to learn from and share. Must have 36 or more credit completed. Registration requires prior approval from the program director.
Credits: 1-3 Offered: Spring 2
The MHA administrative internship consists of collaboration between the student, a site supervisor/preceptor, faculty advisor and Program Director. The internship provides students the opportunity to demonstrate mastery of lessons learned in coursework and apply to an administrative fieldwork setting relevant to a student’s area of interest in health care delivery management. Registration requires prior approval from the program director.