# Program Competencies

### Domain A: Personal Leadership Development 

The program will enable you to: 

* Learn to build and manage team decision making
* Update and improve project leadership skills
* Lead change management processes 
* Manage conflict
* Develop cultural competence to serve heterogeneous populations
* Recognize and analyze the ethical dimensions that arise in the course of health care delivery

### Domain B: Technical and Substantive Knowledge 

The program will provide opportunities for you to learn how to: 

* Use financial information in strategic decision making
* Navigate medical reimbursement and payment systems
* Use economic analyses to understand major market influences and to find organizational cost effectiveness and efficiencies
* Identify successful models of cost containment that enhance quality service delivery
* Apply operations management tools/practices toward performance improvement and optimization
* Apply basic tenets of human resource management to health care delivery problems 
* Appraise the use of evidence-based and leveraged translational science for decision making in health care delivery
* Articulate the role of information systems and technologies in improving patient-centered health care delivery
* Understand the content and likely implications of the Affordable Care Act and the nature of the regulatory system 
* Identify potential methods for managing patient growth under ACA 
* Analyze social and behavioral determinants of health 
* Craft potential solutions to the major challenges of public health interventions 
* Apply principles of safety and risk management towards improving health care delivery effectiveness
* Understand the strengths and limitations of innovations in clinical microsystems

### Domain C: Conceptual Reasoning 

You will further develop your ability to: 

* Understand rationales, theories and political models of health care policy making
* Learn strategy creation and implementation methods
* Learn and apply processes for creating and employing innovation
* Improve problem-solving skills
* Enhance knowledge of strategic communication strategies and principles
* Learn legal perspectives and context about health care delivery issues