Program Competencies

To help you develop effective management skills in health care delivery, our program cultivates your competencies in three core areas:

Technical and Substantive Knowledge

You will master the operational, financial, and strategic foundations of health care management:

• Analyze economic data and financial information for strategic decision-making, understand market dynamics, and identify organizational efficiencies and cost savings

• Apply operations management tools and practices to optimize performance, including Lean and other continuous improvement methodologies

• Leverage information systems and technologies to improve patient-centered health care delivery

• Understand the tenets of human resource management, including recruitment, development, and organizational culture

• Understand the current federal health reform and regulatory framework, including the Affordable Care Act and successor legislation, and the complexities of medical reimbursement and payment systems

• Develop foundational knowledge of population health management, social determinants of health, and their integration into care-delivery strategy

Conceptual Reasoning

You will develop strategic and analytical thinking to address complex management challenges:

• Understand and develop theories and models of health care policymaking and their institutional implications

• Develop strategic thinking, planning, and implementation skills

• Build innovation capability, including the psychology, processes, and mechanisms for driving organizational change

• Enhance knowledge of effective communication strategies and stakeholder engagement

• Develop expertise in health care policy perspectives and current delivery-system issues

• Strengthen problem-solving skills while balancing financial, legal, regulatory, and medical considerations

Skills Development

You will build leadership, interpersonal, and professional competencies essential for health care administration:

• Build and lead teams and manage decision-making processes

• Expand and refine leadership skills for managing projects, initiatives, and teams

• Handle and resolve conflicts at every organizational level

• Recognize, analyze, and address ethical issues in health care delivery

• Build professional networks through formal mentorship and career development programming